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Advisor
pohoda
Posts: 30
0

E50 (RM-170) update 7.13.0.0

Has anyone updated to the new FW version 7.13.0.0? I can't seem to find what was fixed in this version. If anyone knows please share. I will likely do the update later this week. Wish me luck.
Advisor
pohoda
Posts: 30
0

Re: E50 (RM-170) update 7.13.0.0

I installed the update and so far so good. It may be my imagination but the phone does seem to be a bit faster now. I backed up my phone prior to doing the update and restored my backup afterwards. I only lost my Internet bookmarks so I am pretty happy with the process. I hope this fixes the phone lockup issue that everyone has been experiencing.
New User
Posts: 1
0

Re: E50 (RM-170) update 7.13.0.0

[ Edited ]
Yes I have upgraded my E50 with 7.13.0.0 and I'm not happy, beacause in the list of many fixed bugs I've found one

I've a contact name with 2 mobile and 2 office phones and when the person calls me from one of his mobile phone, my cell shows only the number not the name of the person, same happends when I dial the digits of his number, the Nokia does not show the name after 1 second thats why I'm looking for older firmware 6.41.3.0

P.S. I have 577 contacts in my phone :smileyhappy:

Message Edited by airsoft_1975 on 09-Jun-200701:59 PM

Advisor
pohoda
Posts: 30
0

Re: E50 (RM-170) update 7.13.0.0

Sorry to hear you are having a problem airsoft_1975. I have not had this issue but I have significantly fewer contacts than you. I think I am around 200-250 max. Do you have access to the list of fixes in this 7.13.0.0 release?
Expert Sage
awesome
Posts: 256

Re: E50 (RM-170) update 7.13.0.0

Guys check if your cam still works or not :smileyhappy:
Abdullah Ibn Hamad Al-Marri AKA Awesome
Arab Portal
Phones: Waiting for E9x with Scheduled SMS on it, and 9300i features..
Advisor
pohoda
Posts: 30
0

Re: E50 (RM-170) update 7.13.0.0

My camera still works. Thus far no issues with the latest release.
Contributor
Posts: 9
0

Re: E50 (RM-170) update 7.13.0.0

Same here

but some problem with sms as im receiving them without showing the name of the contact just the number and it shows as like this

+000 0000000
Advisor
Posts: 18
0

Re: E50 (RM-170) update 7.13.0.0


09-Jun-200701:58 PM
airsoft_1975 wrote:
I've a contact name with 2 mobile and 2 office phones and ... I have 577 contacts...


I have a similar problem regarding contact names since the update. Having 577 contacts instead of, say 55 shouldn't matter, mybe just speed...

The problem is that there's two way of storing the numbers:
a) with the international code e.g. +38641333333
b) without the internat. code e.g. 041333333

Now when I get a non international call, and the contact is stored in international (a) format, the phone doesn't map the numbers to the contact (if I have it stored as international number) and vice versa.
I am really getting sick of this phone. This is the third time I have updated it, in hope it will get better.
I know how to handle it, I don't install applications on it and use it as a regular phone (calls+sms+syncing to PC) and yet it is sooo unstable.
NOKIA, PLEASE PROVIDE A FIX FOR THIS!
Or at least provide a previous version of the software.

My product code: 0536233
Model: E50
Current sw version: 7.13.0.0
Advisor
pohoda
Posts: 30
0

Re: E50 (RM-170) update 7.13.0.0

Well after a few days with the new firmware the infamous phone-answers-automatically-with-speaker-phone lock up happened. This phone has some real issues and I am just in disbelief how poor the quality of this Nokia is. I have never had this many problems with a Nokia phone.
Visitor
vinodvaswani
Posts: 1
0

Re: E50 (RM-170) update 7.13.0.0

I have had a not so good upgrade. The settings option does not function anymore after the upgrade. Would anyone have clues on this?
Contributor
tedy
Posts: 15
0

Re: E50 (RM-170) update 7.13.0.0

Same problem here after updating to 07.13.0.0. I had all contacts stored with international code and after restoring them from Outlook no caller name is shown. I had to edit my contacts in order to display their names on call. I have no duplicate contacts. I had no such problems with firmware 06.41.3.0. I hope that fix for this will be provided soon as it is very annoying.
Advisor
Posts: 18
0

Re: E50 (RM-170) update 7.13.0.0

Problems with new firmware (contacts...) posted here:
http://discussion.forum.nokia.com/forum/showthread.php?t=110074

Nokia, do something!!
Visitor
Posts: 4
0

Re: E50 (RM-170) update 7.13.0.0

Guyz, this is getting serious now!!!
Does someone from Nokia read these discussions or not?!
I should have known better to stick with Sony Ericsson and not to change to brand that kids are making in school, not serious people!
Contributor
tedy
Posts: 15
0

Re: E50 (RM-170) update 7.13.0.0

I guess nobody from Nokia is reading this. Come on NOKIA, wake up! You're loosing loyal customers this way...
Ex-Moderator (Retired)
Posts: 785
0

Re: E50 (RM-170) update 7.13.0.0

Hi Guys

These boards are monitored by Nokia but it is not an official support channel. Nokia Discussions is intended as a user-to-user forum. We would advise contacting your local Nokia suppport team via telephone or email, the link in the my signature should provide details.

Thanks
Damocles
Moderator
Nokia Discussions

Useful Links:
Nokia Customer Support
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Advisor
Posts: 18
0

Re: E50 (RM-170) update 7.13.0.0

damocles, I have already done that and have got no response.
The service I've contacted (via email) is the Slovenian one.
But anyway, since Nokia is aware of the issue, please post the fix or at least a previous software version.
The phone (since I've installed the new firmware) is driving me nuts!!! Imagine how frustrating it is not to be able to determine who is calling you...
Contributor
tedy
Posts: 15
0

Re: E50 (RM-170) update 7.13.0.0

[ Edited ]
I think lokal Nokia support team won't be able to help with this issue. There's nothing wrong with the phone. Will they downgrade the firmware? What's the point? Upgrade to new firmware should bring improvements and new firmware should be tested before being published. Ok, there are always some minor hidden bugs, but this issue is really very frustrating. I found my workaround, editing my contacts in PC Suite and adding a number in local format (not international). It took me 15 minutes, but what if someone has 500 or more contacts? Phonebook is one of the most important features of the phone, and making it only half usable is simply not acceptible.

Message Edited by tedy on 16-Jun-200706:55 PM

Visitor
Posts: 4
0

Re: E50 (RM-170) update 7.13.0.0

It's doesn't matter if you have 15 or 500 contacts, the problem exists and it needs to be solved. By whom? It looks like it will be Nokia team, probably 1st half of 2008!?!
What's the point of changing the contacts' formats if you travel abroad frequently? I should get mobile phone just for that and change sim card every time? My guess is that very soon your local mobile operators will give "lifetime offer!!!" on brand new Nokia E50, but it won't say which firmware! You guessed right, it will be the one with the problem! Greetings from Serbia, by the way!
Visitor
Posts: 1
0

Re: E50 (RM-170) update 7.13.0.0

Does anyone know how to safely downgrade? I can't continue waiting for blackberry connect software for this version.

I also am very disappointed that Nokia has not fixed the phone answers to speakerphone frozen bug.
Contributor
owl70
Posts: 9
0

Re: E50 (RM-170) update 7.13.0.0

I don't have the problem of the caller name not showing up. Both local and international numbers work.

In older models (years ago) Nokia used to use the last X digits of an addressbook number to match the caller name. Something like 7 or 8. If the caller number was unusually short, you would have to have the very first number entered correctly too.

Could it be that the number is so short that it is not unique without the country code (or prefix) too?

(Just a thought... as I said, mine is working fine...)